Cerb5 是一个快速灵活的 CRM 工具,可帮你记住所有人的任何事情,灵巧的进行邮件回复,对垃圾信息进行检疫,捕获回馈、跟踪时间、对客户机会进行标志、任务分享等等功能。
Cerb5 is ">designed to improve your team's collaborative efficiency and execution by providing a platform for the creation of new tools and opportunities clustered around one of your most valuable (and possibly most neglected) assets -- your customer address book.
It's quite likely that you're already using at least one piece of software in your day-to-day workflow that requires you to enter customer information; but does it encourage you to reuse the data you're collecting to target the most appropriate audience for future conversations? Cerb5 does.
We believe that the daily conversations with your audience -- whether they occur during the course of support, marketing, or sales -- are richly informative. It's a waste of valuable potential for your team to rush through your customer conversations, narrowly focused on the matter at hand while dismissing the rest. Could you have captured more information about the customer's business environment for future use? (customer support can teach you far more about your audience than marketing can.) Did you create a task for a followup? (or do you expect your customers to keep themselves on your radar?) Did you create a record for an opportunity contingent on some future improvement of benefit to this particular contact? (if 200 other people asked for the same thing, will you remember who they all are when you're ready to deliver it?)